Terms and conditions

I. General provisions

1. The BIKER online shop (the “Shop”) is operated by Paweł Szymerski, a sole trader trading as P.H.U. PAWLUX Paweł Szymerski, tax identification number (NIP): 8381862026, REGON: 369761575, with its registered office at ul. Janiny Jadwigi Kacperskiej 10, 96-300 Żyrardów, Poland.
2. The Shop can be contacted by email at bikerzyrardow@gmail.com, by telephone on 727939755 or through the contact form on the Shop’s website.
3. These terms govern use of the Shop, placing and fulfilling orders, complaints and returns.
4. Customers must read these terms before placing an order.

II. Shop range and optional extras

1. The Shop sells bicycles, bicycle parts and accessories, sports accessories, children’s products and other sports-related products.
2. The physical shop also services bicycles, winter sports equipment and sports equipment in general.
3. Products may be new, ex-display, ex-test or used. Each product’s condition is described in detail and shown in photographs.
4. Optional extras (variants): when buying a bicycle, customers may select additional optional services and equipment. Each selected option is chargeable and increases the final product price:
   • Bicycle assembly (preparation for riding): +PLN 249.00
   • LED light SET (USB charging): +PLN 49.00
   • Anti-theft bicycle lock: +PLN 99.00
   • Bottle cage: +PLN 49.00
   • Bicycle bell: +PLN 9.00
5. Customers selecting these variants must pay the total product price including the selected extras.
6. Technical reservation: due to system errors or incomplete information in an individual listing, the charge for extras may not be added automatically to the basket. In that event, the Shop will inform the customer of the additional payment required under the price list before processing the order.
7. Prices shown are gross prices (including VAT) in PLN. Delivery charges are not included.

III. Placing orders

1. As sales are made through multiple channels (the physical shop and various online platforms), please contact us before buying to confirm product availability. If a purchase is made without confirmation, the Shop accepts no responsibility for the item being out of stock.
2. Orders may be placed on the Shop’s website 24 hours a day, 7 days a week, and through platforms such as Allegro, OLX, Empik and Erli.
3. Order processing takes up to 1 working day, or in exceptional cases up to 2 working days (time until dispatch).

IV. Payments

1. The Shop offers traditional bank transfer, Przelewy24, BLIK, Visa and Mastercard payment cards, Google Pay, Apple Pay, PayPo, Przelewy24 instalments, BNP Paribas 0% instalments, cash on delivery and payment on personal collection. Methods available for a particular order are displayed in the basket before it is placed. Fast bank transfers, BLIK, cards, Google Pay and Apple Pay are processed by PayPro S.A. (Przelewy24).
2. The Shop does not offer cash-on-delivery shipments outside the Republic of Poland. Orders for delivery abroad must be paid in advance.
3. For bank transfer payments, customers have 3 working days to pay, after which the order is cancelled.

V. Delivery

1. Delivery within Poland and abroad is provided by courier companies.
2. Cash on delivery is available only within the Republic of Poland. The Shop does not send cash-on-delivery parcels abroad.
3. Delivery charges are displayed during checkout.

VI. Right of withdrawal

1. Customers may withdraw from the contract without giving a reason within 14 days of receiving the product.
2. Refunds for card payments are made to the account associated with that card.

VII. Complaints and warranty

1. Used and ex-display bicycles do not carry a manufacturer’s warranty.
2. Complaints and returns should be sent to the registered office address together with the original proof of purchase and a completed return form.
3. Parcels returned to the Shop cash on delivery will not be accepted.
4. A favourable decision requires the complete set: goods in an appropriate condition, proof of purchase and the form.
5. Refunds are made to the account stated on the form or through the relevant platform’s system (e.g. Allegro).

VIII. Personal data protection

1. The Shop owner is the data controller. Data are processed in accordance with the GDPR for the purpose of fulfilling orders.
2. Customers have the right to access, rectify and request erasure of their data.

IX. Final provisions

1. These terms apply from the date of publication.
2. Matters not covered are governed by the Polish Civil Code and the Polish Consumer Rights Act.
3. The Shop reserves the right to amend these terms. New provisions apply to orders placed after the amendment date.

Additional information

The visual condition of products is shown in the listing photographs. Weights provided are approximate. Please consider purchases carefully — the rules for returns and complaints are consistent with our Allegro terms. Bicycle manufacturers may use components that differ slightly from catalogue specifications, including because of parts availability and ongoing production updates. Components differing from the specification are always identical or very similar in quality and function to those originally stated. Accordingly, for bicycles — particularly new, factory-packed bicycles — the seller reserves the possibility of minor specification differences that do not affect the overall quality, functionality or intended use of the product.

By selecting the “Assembly” service, the consumer also agrees to its performance beginning before the withdrawal period expires. If the service is fully performed before that period expires, and the consumer has been informed of the loss of the right of withdrawal for that service, the assembly charge is non-refundable if the consumer withdraws from the bicycle sale contract. Legal basis: Article 38(1) of the Polish Consumer Rights Act of 30 May 2014.